What Our Customers Say
Incident type: N/A (Private maintenance and repair)
“Nik and Klajdi have delivered a fantastic refurbishment of our bathroom. The finish was to a very high standard and delivered on time and budget. Good communications throughout, a fair price, and a friendly and consultative attitude to the work. I’d thoroughly recommend them.”
Incident type: N/A (Private maintenance and repair)
“We are so glad we picked Nick and his team. Very professional and friendly. They turned our grotty, tile less bathroom to a beautiful modern bathroom. They turned up on time and on several occasions did not leave until late. All rubbish was cleared away every day and taken away by them.
Nick went above and beyond to meet all our needs, even fixing an old mains water pipe.
So pleased – we have hired them to fit our new kitchen.
Fantastic team. High quality work. Extremely pleased.
Would highly recommend.”
Incident type: N/A (Private maintenance and repair)
“From beginning to completion the service was excellent. This was not an easy job, but the end product is superb. The firm is anxious to meet the clients’ needs, giving helpful advice and demonstrating absolute professionalism.
At all points what was agreed was carried out. They are totally reliable.
We count ourselves so fortunate to have discovered this firm. We shall be commissioning more work from them.”
Incident type: N/A (Private maintenance and repair)
“Nik has been brilliant and went above and beyond when we hired him for a complete bathroom overhaul. He handled all aspects of the job and even helped with plumb in our new washing machine with no extra change. We are currently talking to him about our next job and have recommended his services to friends.”
Incident type: N/A (Private maintenance and repair)
“Besnik and Proper Property Claims were excellent. They communicated well and were pleasant to work with. Most importantly, Besnik was willing to help out and give advice where needed and able to adapt when things went wrong or needed last minute changes. The price quoted was significantly more than others, but ultimately the negotiated end price seems to be reasonable for the work provided. I would not hesitate to use them again.”
Incident type: N/A (Private maintenance and repair)
“Very professional with their advice, were available to help us choose appropriate tiles (and secure a trade discount) and helped agree on a most suitable layout of the bathroom.
We left them to do the job while going on holiday for 2 weeks. They worked quickly and efficiently while keeping us up-to-date on progress via email, sending detailed photos. Despite several unexpected set-backs, job was completed on time and they cleaned up after themselves.
We will definitely be using them in the future.”
Incident type: N/A (private maintenance and repair)
“From our first meeting to discuss our proposals for refurbishment of the Shower area in our Day Centre to the finished product, which also included reorganisation and decorating of the Reception Area, you and your staff were excellent:
Great communication, and good discussion on possibilities and pitfalls helped us reach a great outcome.
Our staff spoke very highly about the friendliness of those on site.
The work area was kept tidy, and the work was completed to a high standard, on time and in budget.”
Incident type: Escape of water
“Great team of individuals, they treated my claim with proficiency and care, and finished it off with great work from their contractors – who were very kind and honest throughout”
Incident type: N/A (Private maintenance and repair)
“Job was a complete refurbishment of my bathroom (replace all furniture and appliances, re-do floor and wall tiling). I have been in the UK for quite a few years now, and I must say I had not been impressed so far by the quality of the workmanship I had to experience first as a tenant then as a homeowner.
However, I am very pleased with Besnik, both by his attitude and by the work he performed, at a very good standard. I have other jobs to be done in the house; Besnik is guaranteed to be the first one to qoute”
Incident: Escape of Water
“Assisted me with my insurance claim with no problem. They included everything, which initially wasn’t. Ended the process with brilliant repair works from their contractors who were honest and polite”
Incident type: N/A (Private maintenance and repair)
“Very well managed, professional repair. I will surely recommend them to other individuals who require their service.”